Natural State Automation ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information we collect
- Your name and phone number when you call or text us, or contact us through our website.
- The content of communications you send us by phone, text, or email.
- Basic website usage data collected automatically by our website host.
How we use your information
We use your information to respond to your calls and messages, schedule callbacks, provide and improve our services, and communicate with you about your request. We do not use your information for third-party marketing.
SMS / Text messaging
When you call Natural State Automation and we are unable to answer, we may send you a single automated text message (SMS) from our business number to follow up on your call. By calling us, you consent to receive this automated reply at the phone number from which you called. We do not text anyone who has not first called us.
Message frequency: Message frequency varies. You will typically receive one (1) automated text message per missed or unanswered call. Additional messages occur only if you reply and continue the conversation.
Message and data rates may apply.
Opt-out / Help: You can opt out at any time by replying STOP to any message; you will receive one confirmation and no further texts. For help, reply HELP or contact us at Tyler@naturalstateautomation.com or (501) 476-2160.
How we share information
We do not sell or rent your personal information. We share information only with service providers who help us operate (for example, our telephone and SMS provider), and only as needed to provide our services or when required by law.
Data retention
We keep your information only as long as needed to provide our services and meet legal requirements.
Your choices
You can opt out of text messages at any time by replying STOP. You may contact us to request access to or deletion of your information.
Contact us
Natural State Automation
Email: Tyler@naturalstateautomation.com
Phone: (501) 476-2160